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"Your Library's library
brings my patrons
what they want
when they want it.
It makes us look good.
We shine even more."

Plan of Service 2008

TABLE OF CONTENTS


CMRLS Members 

 

CMRLS Executive Board 

Advocacy Committee
Governance Committee
Planning & Budget Committee 
Revenue Enhancement Committee
Strategic Communication Committee

 

Advisory Committees


Academic and Research Collaborative (ARC)

 

CMRLS Plan of Service and Budget for FY2008


Vision and Mission Statements 
Delivery
Supplemental Reference 
Interlibrary Loan 
Continuing Education
Advisory
Supplemental Services
Regional Coordination/Administration


PDF versions of the FY2008 budget

Central Massachusetts Regional Library System Members 
as of September 2006:

 

Ashburnham
Briggs Elementary School, John R. Briggs Library Media Center
Cushing Academy, Fisher-Watkins Library
Oakmont Regional High School, Oakmont Regional High School Library
Overlook Middle School, Donna Philbin Library
Stevens Memorial Library


Ashby
Ashby Elementary School, Ashby Elementary School Library
Ashby Free Public Library


Athol
Athol Public Library
Athol-Royalston Middle School, Athol-Royalston Middle School Library

 

Auburn
Auburn High School, Auburn High School Library
Auburn Public Library


Ayer
Ayer Library
Ayer Middle/High School, Ayer High School Media Center


Barre
Barre Center for Buddhist Studies*
Quabbin Regional Middle/High School, Quabbin Regional Middle/High School Library
Ruggles Lane School, Ruggles Lane School Library
Woods Memorial Library


Bellingham
Bellingham High School, Bellingham High School Library
Bellingham Middle School, Bellingham Memorial Middle School Library*
Bellingham Public Library


Berlin
Berlin Public Library


Blackstone
Blackstone Public Library
Blackstone-Millville Regional School District, Library Media Center


Bolton
Bolton Public Library
Florence Sawyer School, Florence Sawyer School Library
Nashoba Regional High School, Nashoba Regional High School Media Center


Boxborough
Albert Sargent Memorial Library
Blanchard Memorial School, Blanchard Memorial School Library


Boylston
Boylston Elementary School, Boylston Elementary School Library Media Center*
Boylston Public Library
Tahanto Regional High School, Tahanto Regional High School Library
Tower Hill Botanic Garden Library, Worcester Horticultural Society


Brimfield
Brimfield Public Library


Brookfield
Merrick Public Library


Charlton
Bay Path Regional Voc/Tech High School, Bay Path Reg. Voc. Tech. H. S. Media Center
Charlton Middle School, Charlton Middle School Library
Charlton Public Library


Clinton
Bigelow Free Public Library
Clinton High School, Clinton High School Library


Devens
Francis W. Parker Charter Essential School, F. W. Parker Charter Essential School Library


Douglas
Douglas Elementary School, Douglas Elementary School Library Media Center
Douglas Intermediate School, Douglas Intermediate School Library
Simon Fairfield Public Library


Dudley
Pearle L. Crawford Memorial Library
Dudley Middle School, Dudley Middle School Library Media Center
Nichols College, Conant Library
Shepherd Hill Regional High School, John F. Canavan Library


East Brookfield
East Brookfield Public Library


Fiskdale
Tantasqua Regional High School, Tantasqua Regional H. S. Lib. Media Center


Fitchburg
Academy Middle School, Ruth Kirousis Memorial Library
Applewild School, Wallace Library
Massachusetts Trial Court, Fitchburg Law Library
North Central Charter Essential School
Fitchburg Public Library
Fitchburg State College, Fitchburg State College Library
Montachusett Regional Vocational Technical High School, Lawrence Quimby Media Ctr.


Gardner
Gardner High School, Gearan Library
Gardner Middle School, Gardner Middle School Library
Heywood Hospital, Health Sciences Library
Levi Heywood Memorial Library
Mt. Wachusett Community College, Mt. Wachusett Community College Library
North Central Correctional Center, North Central Correctional Institutional Library


Grafton
Grafton High School, Raymond J. LeMay Media Center
Grafton Middle School, Grafton Middle School Library
Grafton Public Library


Groton
Groton Public Library
Groton School, Groton School Library
Groton-Dunstable Regional High School, Groton-Dunstable Reg. H. S. Library
Groton-Dunstable Regional Middle School, Groton-Dunstable Middle School Library
Lawrence Academy, McDonald Library


Harvard
Harvard Public Library
Bromfield School, Bromfield School Library


Holden
Gale Free Library
Wachusett Regional High School, Wachusett Regional High School Media Center


Hopedale
Bancroft Memorial Library
Hopedale Jr./Sr. High School, Hopedale Jr./Sr. High School Media Center
Hopedale Memorial Elementary School, The Media Center


Hopkinton
Center Elementary School, Center School Library
Edward Hopkins School, Edward Hopkins School Library Media Center
Elmwood School, Elmwood School Library Media Center
Hopkinton High School, Hopkinton High School Library Media Center
Hopkinton Middle School, Hopkinton Middle School Library
Hopkinton Public Library


Hubbardston
Hubbardston Public Library


Hudson
C. A. Farley Elementary School, C. A. Farley School Library
Forest Avenue School, Forest Avenue School Library
Hudson High School, Hudson High School Library
Hudson Public Library
J. L. Mulready Elementary School, J. L. Mulready School Library
St. Michael Parish School, St. Julie Library


Lancaster
Burbank Middle School, Burbank Middle School Library
Dr. Franklin Perkins School, Dr. Franklin Perkins School Library
Thayer Memorial Library


Leicester
Leicester High School, Leicester High School Library Media Center
Leicester Middle School, Leicester Middle School Library Media Center
Leicester Public Library


Leominster
Fall Brook School, Fall Brook School Library
Fallon Healthcare System, Lifetime Center for Family Health
Johnny Appleseed School, Johnny Appleseed School Library Media Center
Leominster High School, Leominster High School Media Center
Leominster Public Library
Northwest Elementary School, Mary Crowley Media Center
UMass Memorial Health Alliance, Health Alliance Medical Library


Lunenburg
Lunenburg High School, Lunenburg High School Library
Lunenburg Public Library
Turkey Hill Middle School, Turkey Hill Middle School Library Media Center


Marlborough
Assabet Valley Reg. Technical High School, Assabet Valley Instructional Resource Center
Marlborough High School, Marlborough High School Library Media Center
Marlborough Middle & Intermediate Elementary School, William Downey Library
Marlborough Public Library
UMass Memorial Health Care – Marlborough Hospital, Hood Medical Library


Mendon
Miscoe Hill School, Miscoe Hill School Library Media Center
Taft Public Library


Milford
Milford High School, Milford High School Media Center
Milford Town Library
Milford Regional Medical Center, Medical Library


Millbury
Millbury Memorial Jr/Sr High School, Millbury Memorial Jr/Sr High School Media Center
Millbury Public Library


Millville
Millville Free Public Library


New Braintree
Leroy Pollard Memorial Library


North Brookfield
Haston Free Public Library
North Brookfield Jr./Sr. High School, North Brookfield Jr./Sr. High School Library


North Grafton
Tufts University School of Veterinary Medicine, Cummings School of Veterinary Medicine at Tufts University


Northborough
Algonquin Regional High School, Algonquin Regional High School Library Media Center
Fannie E. Proctor School, Louis P. Anastas Media Center
Lincoln Street School, Lincoln Street School Library
Marguerite E. Peaslee Elementary School, M. E. Peaslee Elementary School Library
Marion E. Zeh Elementary School, Marion E. Zeh Elementary Media Center
Northborough Free Library
Robert E. Melican Middle Shool
St. Bernadette School, St. Bernadette School Library *


Northbridge
Northbridge Middle School, Northbridge Middle School Library Media Center
W. Edward Balmer School, W. Edward Balmer School Library
Whitinsville Social Library


Oakham
Forbes Memorial Library


Oxford
Oxford Free Public Library
Oxford High School, Oxford High School Library Media Center


Paxton
Anna Maria College, Mondor-Eagen Library
Richards Memorial Library


Pepperell
Lawrence Library
Nissitissit Middle School, Nissitissit Library Media Center
Peter Fitzpatrick Elementary School, Peter Fitzpatrick School Library
Varnum Brook Middle School, Varnum Brook Middle School Media Center


Petersham
Petersham Memorial Library


Phillipston
Phillipston Public Library


Princeton
Princeton Public Library


Royalston
Phinehas S. Newton Library


Rutland
Rutland Free Public Library


Shirley
Hazen Memorial Library
Lura A. White School, Lura A. White School Library
MCI Shirley Med. Security Prison, MCI Shirley Medium Security General & Law Library
Shirley Middle School, Shirley Middle School Library
Souza Baronowski Correctional Center, Souza Baronowski Correctional Center Library


Shrewsbury
Oak Middle School
Paton School, Paton School Media Center
St. John's High School, McCarthy Library
Sherwood Middle School, Sherwood Media Center
Shrewsbury High School, Shrewsbury High School Library Media Center
Shrewsbury Public Library
Spring Street School, Spring Street School Media Center


South Lancaster
Atlantic Union College, G. Eric Jones Library


Southborough
Albert Woodward Memorial School
Fay School, Fay School Library
Margaret Neary School, Margaret Neary School Library
Mary Finn Elementary School, Mary Finn Elementary School Library
St. Mark's School, St. Mark's School Library
Southborough Public Library
Trottier Middle School, Trottier School Library


Southbridge
Harrington Memorial Hospital, Harrington Memorial Hospital Medical Library
Jacob Edwards Library
Mary E. Wells Jr. High School, Mary E. Wells Jr. High School Library
Southbridge High School, Edward J. Desroches Library Media Center


Spencer
David Prouty High School, David Prouty High School Library
Knox Trail Regional Junior High School, Knox Trail Regional Junior High School Library
Richard Sugden Library
St. Joseph's Abbey, St. Joseph's Abbey Library*


Sterling
Conant Public Library


Sturbridge
Burgess Elementary School, Burgess Elementary School Library Media Center
Joshua Hyde Library


Sutton
Sutton Free Public Library
Sutton Middle/High School, Sutton Middle/High School Library


Templeton
Boynton Public Library
Narragansett Regional High School, Narragansett Reg. High School Library Media Center


Townsend
Hawthorne Brook Middle School, Hawthorne Brook Middle School Library
North Middlesex Reg. School District, North Middlesex Regional High School Library
Spaulding Memorial School, Spaulding Memorial School Library
Squannacook Elementary School, Squannacook Elementary School Library Media Center
Townsend Public Library


Upton
Blackstone Valley Reg. Voc. Tech. High School, Blackstone Valley Tech. Lib. Media Ctr.
Nipmuck Reg. Middle/High School, Nipmuck Reg. Middle/High School Lib. Media Ctr.
Upton Town Library


Uxbridge
New England Four Square Bible Institute, Emmaus Library
Uxbridge Free Public Library
Uxbridge High School, Uxbridge High School Library Media Center


Warren
Quaboag Regional Middle/High School, Quaboag Reg. Middle/High School Library
Warren Public Library


Webster
Bartlett Jr./Sr. High School, Jeremiah Moriarty Library
Chester Corbin Public Library
Webster Middle School, Webster Middle School Media Center*


West Boylston
Beaman Memorial Public Library
West Boylston Middle/High School, West Boylston Middle/High School Library
Worcester County House of Correction, Worcester County House of Correction & Jail Library


West Brookfield
Merriam-Gilbert Public Library


West Warren
West Warren Library Association


Westborough
Mill Pond Intermediate School, Mill Pond Library
Sarah W. Gibbons Middle School, Sarah W. Gibbons Middle School Library Media Center
Westborough High School, Dr. Edward Kelleher Library
Westborough Public Library


Westminster
Forbush Memorial Library


Whitinsville
Northbridge High School, Northbridge High School Library
Whitinsville Christian School, Whitinsville Christian School Library


Winchendon
Beals Memorial Library
Memorial School, Memorial School Library Media Center*
Murdock Middle-High School, Murdock Library Media Center
Toy Town Elementary School


Worcester
Abby Kelly Foster Charter Public School
American Antiquarian Society
Assumption College, Emmanuel d'Alzon Library
Bancroft School, Garfield and Prouty Libraries
Becker College, Ruska Library
Bowditch & Dewey, Bowditch & Dewey Library
Burncoat Senior High School, Burncoat Senoir High School Media Center
Clark University, Robert H. Goddard Library
College of the Holy Cross, Dinand Library
Commonwealth of Massachusetts Trial Court, Worcester Law Library
Doherty Memorial High School, Doherty Memorial High School Media Center
Fallon Foundation, Lifetime Center for Family Health
Forest Grove Middle School, Forest Grove Middle School Media Center
Holy Name Jr./Sr. High School, Holy Name Jr./Sr. High School Library
Massachusetts College of Pharmacy, Blais Family Library
Massachusetts Military Museum and Archive*
Mirick O'Connell Law Library
North High School, North High School Library
Notre Dame Academy, Sr. Justina Daley Library
Quinsigamond Community College, Quinsigamond Community College Library
Saint Gobain/Norton Company, Technology Information Center
St. Vincent Hospital/Worcester Medical Center, Dumphy Library
South High Community School, South High Community School Library
Salter School, Dorothy Salter Library
Sullivan Middle School, Sullivan Middle School Library
UMass Memorial Health Care, Homer Gage Medical Library
University of Massachusetts Medical School, Lamar Soutter Library
Venerini Academy, Venerini Academy Library
Worcester Academy, Worcester Academy Library
Worcester Art Museum, Worcester Art Museum Library
Worcester East Middle School, Worcester East Middle School Media Center
Worcester Historical Museum, Worcester Historical Museum Library
Worcester Public Library
Worcester Public Library, Francis Perkins Branch
Worcester State College, Worcester State College Library
Worcester Telegram and Gazette, Telegram and Gazette News Library
Worcester Vocational High School, Worcester Vocational High School Library


* New member

CMRLS Executive Board 2006

OFFICERS 

President - Jane Dutton, Gale Free Library, Holden

Vice President - Jane Weisman, Lay Representative, Princeton

Treasurer - Patricia Campbell, Conant Library, Sterling

Secretary/Clerk - Joann Archetto, Blackstone Public Library

DIRECTORS

Debby Aframe, Worcester Art Museum
Ellen Dolan, Shrewsbury Public Library
James Douglas, Nichols College, Dudley
Andrew Dzaugis, UMass Memorial Hospital, Worcester
James Hogan, College of the Holy Cross, Worcester
Jacquelyn Shartin, Worcester Academy
Suzanne Wargo, Millbury High School

EX OFFICIO

Massachusetts Board of Library Commissioners Liaison: Maureen Killoran

CMRLS Regional Administrator: Carolyn Noah

 

CMRLS Executive Board Subcommittees 2006

ADVOCACY
Jennifer Perry, Milford Town Library - Chair
Joann Archetto, Blackstone Public Library
Dottie Doyle, Charlton Public Library
Jane Dutton, Gale Free Library, Holden
James Hogan, College of the Holy Cross, Worcester
Louise Howland, Beaman Memorial Public Library, West Boylston
Karen Reilly, College of the Holy Cross, Worcester

Staff Liaison: Carolyn Noah

GOVERNANCE
James Douglas, Nichols College, Dudley
Jane Dutton, Gale Free Library, Holden
James Hogan, College of the Holy Cross, Worcester

Staff Liaison: Carolyn Noah

PLANNING AND BUDGET
Patricia Campbell, Conant Library, Sterling
Ellen Dolan, Shrewsbury Public Library
Jane Dutton, Gale Free Library, Holden
Andrew Dzaugis, Homer Gage Medical Library, UMass Memorial Medical Center

Staff Liaison: Carolyn Noah

REVENUE ENHANCEMENT
Patricia Campbell, Conant Public Library, Sterling
Jane Weisman, Trustee, Princeton Public Library

Staff Liaison: Carolyn Noah

STRATEGIC COMMUNICATION
Joann Archetto, Blackstone Public Library
Suzanne Wargo, Millbury High School
Ellen Dolan, Shrewsbury Public Library

Staff Liaison: Margaret Cardello

CMRLS Advisory Committees 2006

I. INTERLIBRARY LOAN/DELIVERY

Karen Bolduc, Groton Public Library
Eileen Cravedi, College of the Holy Cross, Worcester
Stephanie Formica, Worcester State College
Paula Korstvedt, Petersham Memorial Library
Diane McKamy, St. Michael Parish Schools, Hudson
Joseph Mulé, Thayer Memorial Library, Lancaster
Larry Spongberg, Assumption College, Worcester
Laura Robinson, Worcester Polytechnic Institute
Shirley Waite, Fitchburg Public Library

Staff Liaisons: Margaret Cardello, Jackie Belisle

 

II. SUPPLEMENTAL REFERENCE and DATABASES

Lee Ann Amend, Chester Corbin Public Library, Webster
Deborah Backman, Hudson Public Library
James Douglas, Nichols College, Dudley
Nancy Loiselle, Toy Town Elementary School, Winchendon
Marcia Ladd, Fitchburg Public Library
Heidi McCann, Mt. Wachusett Community College, Gardner
Pam McKay, Worcester State College
Margaret Morrissey, Jacob Edwards Library, Southbridge
Barbara Oberlin, Gale Free Library, Holden
Janice Ouellette, Fitchburg State College
Jackie Shartin, Worcester Academy
Bob Scheier, College of the Holy Cross, Worcester

Staff Liaisons: Margaret Cardello, Rick Levine


III. CONTINUING EDUCATION and ADVISORY/TECHNICAL ASSISTANCE 

Mary Baker-Wood, Richard Sugden Library, Spencer
Judi Bohall, Paton School, Shrewsbury
Irena Bond, Massachusetts College of Pharmacy and Health Sciences
Nancy Hayes Clune, Lawrence Library, Pepperell
Cathy Livingstone, Oxford Public Library
Charlotte Rabbitt, Bellingham Public Library
Lynne Riley, College of the Holy Cross, Worcester
Joan Scott, St. Bernadette School, Northborough
Debbie Verhoff, North Central Charter Essential School, Fitchburg
Suzanne Wargo, Millbury Jr./Sr. High School

Staff Liaisons: Margaret Cardello, Eileen Charbonneau


IV. SUPPLEMENTAL COLLECTIONS 

Mary Baker-Wood, Richard Sugden Library, Spencer
Suzanne Levasseur, Fay School, Southborough
Patricia Link, Northborough Free Library
Elizabeth Vezina, Cushing Academy, Ashburnham

Staff Liaisons: Margaret Cardello, Jackie Belisle


V. YOUTH SERVICES

Judi Bohall, Paton School Library, Shrewsbury
Mary Braney, Knox Trail Jr. High School & David Prouty High School, Spencer
Marcia Camilleri Camp, Whitinsville Christian School
Cindy Erle, Sherwood Middle School, Shrewsbury
Karla Gartsu, Jacob Edwards Library, Southbridge
Jacqueline Gorman, Milford Town Library
Jennifer Grosner, Taft Public Library, Mendon
Cecily Houston, North Middlesex Regional High School Library, Townsend
Gaye Kulvete, Groton Public Library
Eliza Langhans, Chester Corbin Library, Webster
Patricia Link, Northborough Free Public Library
Cathy Livingstone, Oxford Public Library
Jane Pernaa, Fitchburg Public Library
Maria Porcaro, Worcester Academy
Bobbie Spiegelman, Applewild School, Fitchburg
Sandy Stafford, Northborough Free Library
Lisa Stratton, Upton Town Library
Teresa Vadakin, Lawrence Library, Pepperell
Suzanne Wargo, Millbury Jr./Sr. High School

Academic and Research Collaborative (ARC) 2006

OFFICERS
Chair - Linda Oldach, Mt. Wachusett Community College, Gardner
Vice-Chair and Secretary - Debby Aframe, Worcester Art Museum

DIRECTORS
Thomas Knoles - American Antiquarian Society, Worcester
Ruth Pyne - Anna Maria College, Paxton
Dawn Thistle - Assumption College
Monica McCarter - Atlantic Union College
Jean Collins - Becker College, Worcester
Gwen Arthur - Clark University, Worcester
James Hogan - College of the Holy Cross
Robert Foley - Fitchburg State College
Irena Bond - Massachusetts College of Pharmacy & Health Sciences, Worcester
James Douglas - Nichols College, Dudley
Anne Pound - Quinsigamond Community College, Worcester
Margaret Branschofsky - Cummings School of Veterinary Medicine at Tufts University, Grafton
Barbara Ingrassia - UMass. Medical Center, Worcester
Sukey Haney - Tower Hill Botanic Garden, Boylston
Robyn Christensen - Worcester Historical Museum
Penelope Johnson - Worcester Public Library
Donald Hochstetler - Worcester State College
Helen Shuster - Worcester Polytechnic Institute

CENTRAL MASSACHUSETTS REGIONAL LIBRARY SYSTEM, INC. FY2008 PLAN OF SERVICE and BUDGET

 

VISION STATEMENT

(From CMRLS Strategic Plan 2001-2003)
The Central Massachusetts Regional Library System will create a synergistic environment that will enrich the quality of life in Central Massachusetts.


MISSION STATEMENT

(From CMRLS Strategic Plan 2007-2010)
The Central Massachusetts Regional Library System (CMRLS) promotes and supports resource sharing, professional development, collaboration, and innovation among all types of libraries in Central Massachusetts. CMRLS services strengthen member libraries and staff, creating a collaborative network that is essential to a high quality and accessible continuum of library services for those who live, work, or study in the region.


I. DELIVERY

GOAL: Offer delivery service to every member via the established delivery schedule or the most cost effective alternative.

Objectives: 

1. Provide delivery to and from member libraries through courier service, delivery on demand, or mail.
Measure: Number of deliveries provided.
 
2. Assess the volume of C/W MARS holds activity, MassCat and the Virtual Catalog and implement necessary changes.
Measure: Volume of delivery and sorting turn-around time.
 
3. Educate members on the availability of existing delivery options.
Measure: Number of articles written and workshops held.
 
4. Evaluate the effectiveness and speed of delivery and user satisfaction of the service provided by the delivery contractor.
Measure: Survey random items in delivery to determine speed and effectiveness of delivery.
Measure: Survey of members to determine their satisfaction with the service.
 
5. Advertise delivery service to members and the general public.
Measure: Number of articles written and promotional items provided.
 

II. SUPPLEMENTAL REFERENCE

GOAL: Provide regional reference services that assist member libraries in meeting the information needs of their users.

Objectives: 

1. Provide and maintain reference support to member libraries through the contractual reference services of the Regional Reference Center.
Measure: Reference service provided and use statistics evaluated.
 
2. Implement new contract for reference services.
Measure: Needs identified and contract for services agreed upon.
 

GOAL: Provide reference support to member libraries through electronic resources.

Objectives:

1. Identify and provide through CMRLS or member group purchase database products to support member reference needs.
Measure: Products identified and recommendations made.


GOAL: Provide a variety of reference training opportunities to member library staff.

Objectives:

1. Evaluate the program of librarian trainers who provide continuing education tailored to specific interests at local libraries.
Measure: Program evaluated and recommendations made.


GOAL: Promote awareness of regional reference support services.

Objectives: 

1. Identify, disseminate and promote ways libraries can market local and reference resources to community groups and other constituencies, such as children, young adults, virtual users and seniors.
Measure: Number of marketing ideas identified and implemented.
 
2. Through CMRLS staff and contracting library, provide a variety of reference training opportunities to member library staff.
Measure: Number of workshops offered.
 
3. Evaluate and refine library resource promotional materials.
Measure: Number of materials refined and disseminated.
 
4. Coordinate activities with other statewide committees and disseminate results.
Measure: Number of articles written.
Measure: Number of meetings attended.


III. INTERLIBRARY LOAN

GOAL: Provide and promote timely and cost effective resource sharing through direct and mediated inter-library loan transactions.

Objectives:

1. Encourage all member libraries to share resources.
Measure: Number of meetings held.
Measure: Number of articles written.
Measure: Number of members participating in resource sharing agreements.

2. Actively encourage libraries that are net lenders within CMRLS by providing net lender reimbursement.
Measure: Net lender reimbursement provided.
 
3. Actively promote the use of statewide document delivery resources at the Boston Public Library and other ILL online resources.
Measure: Increased use of Boston Public Library services.
Measure: Number of articles written.

 

4. Explore and assess alternative models for searching and identifying
resources.
Measure: Alternatives evaluated and recommendations made.
 
5. Implement and train members in ILL procedures for MassCat and the Virtual Catalog.
Measure: Number of meetings conducted; procedures developed.
Measure: Number of members attending meetings.

 

6. Publicize ILL service to members.
Measure: Number of articles written.

 

7. Publicize ILL service to members.
Measure: Number of articles written.


IV. CONTINUING EDUCATION

GOAL: Provide opportunities to enable member libraries and their governing authorities to maintain and improve the quality of services to users and standards of professional excellence.

Objectives:

1. Focusing on both specific library types and across types, assess continuing education needs and methods of delivering content to member library staff and governance boards and respond to needs as appropriate.
Measure: Member survey conducted, using print and online instruments, and results compiled.
Measure: Alternative formats evaluated.
Measure: Number of new continuing education offerings added.
 
2. Support and encourage public, school, academic and special library collaboration and with other organizations to offer high quality continuing education.
Measure: Number of collaborations.
Measure: Number of participants

 

3. Use the CMRLS website to support continuing education and professional development by providing relevant links, additional training resources, workshop content, and supplemental distance learning.
Measure: Number of website resources added.
Measure: Website statistics evaluated.
 
4. Provide opportunities for members to experiment with new technologies.
Measure: Number of hands-on technology workshops offered.
Measure: Number of local or regional projects implemented.
 
5. Evaluate CMRLS' staff enrichment/continuing education calendar.
Measure: Number of visits to calendar page.
Measure: Number of institutions linking to calendar.
Measure: Survey on member use.
 
6. Explore ways for Leadership Institute graduates to share their leadership expertise and provide guidance to CMRLS member libraries.
Measure: Number of collaborations implemented.
 
7. Evaluate effectiveness of presentations to governing authorities and community stakeholders and attendance at conferences, meetings and promotional opportunities.
Measure: Evaluation of outcomes of outreach efforts.
  
8. Evaluate opportunities for members of one type of library to visit libraries of another type to foster relationships and identify useful resources and services.
Measure: Number of exchanges.

 

V. ADVISORY

GOAL: Provide advice and support concerning library operations, issues, and technology to member libraries and their governing bodies.

Objectives:

1. Lead and/or coordinate the exploration of the benefits of technological innovations and report the findings to members.
Measure: Exploration conducted and two articles written or programs implemented relative to innovative applications of technology and libraries.

 

2. Promote advisory services to members, using a variety of formats, including face to face, website, podcasts and other technologies.
Measure: Number of articles on advisory services.
Measure: Increased use of advisory services.
 
3. Identify and connect members with similar challenges and facilitate collaboration among members.
Measure: Number of collaborations facilitated.

 

4. Identify innovative opportunities for pilot projects that will encourage member collaboration.
Measure: Projects identified, implemented, and results disseminated.
Measure: User needs assessed, results compiled and recommendations made.

 

5. Disseminate advisory materials, including best practice documents, on the website.
Measure: Number of items posted on website.
        
6. Evaluate mentoring program for the support and advancement of professional librarian leadership.
Measure: Program evaluated and recommendations made.
 
VI. SUPPLEMENTAL SERVICES

A. SUPPLEMENTAL COLLECTIONS

GOAL: Promote resource sharing of regional and member collections.

Objectives:

1. Evaluate members' resource sharing needs and activities.
Measure: Survey completed and results compiled.
 
2. Discuss resource sharing possibilities across member types.
Measure: Number of meetings held.
Measure: Number of articles written.
Measure: Initiation of pilot project.
Measure: Number of libraries newly participating in resource sharing discussions.
 
3. Investigate emerging delivery models for media.
Measure: Investigation conducted and recommendations made as appropriate.
 
4. Offer training to CMRLS members in how to access materials through C/W MARS, specifically targeting schools and other groups who are not members of C/W MARS.
Measure: Number of training sessions help.
Measure: Number of participants.


GOAL: Promote professional development and support materials to members.

Objectives:

1. Maintain and update resource list of professional development subject areas.
Measure: List posted on regional website.
Measure: Increased circulation of professional titles.
 
2. Centralize resources developed by individual libraries on CMRLS website, including tutorials on information literacy and other subjects.
Measure: Resources linked on regional website.


B. COOPERATIVE ACTIVITIES

GOAL: Initiate statewide and regional activities to enable members to maximize local resources.

Objectives:

1. Continue to support member participation in the supply and materials purchasing cooperatives.
Measure: Number of members participating in the cooperatives.

 

2. Investigate opportunities for new cooperative activities.
Measure: Number of opportunities investigated and recommendations made.


C. SUMMER READING PROGRAMS AND YEAR-ROUND READING

GOAL: Promote family literacy and reading.

Objectives: 

1. Plan future statewide summer reading programs in conjunction with the other regions, the MBLC and the statewide Summer Reading Program steering committee.
Measure: Programs planned.
 
2. Distribute Massachusetts statewide summer reading program materials to participating member libraries.
Measure: Materials distributed.
 
3. Explore and support opportunities for year-round reading programs for youth, teens, adults, families, those with physical limitations and those for whom English is a second language.
Measure: Opportunities identified and programs implemented.
 
4. Continue to explore and support opportunities for early literacy awareness.
Measure: Programs planned.
 
5. Explore and support opportunities for elementary-age programming in libraries.
Measure: Opportunities identified and programs implemented.

 

6. Explore and support opportunities for teen involvement and programming in libraries.
Measure: Number of programs offered and teens involved.

 
D. PUBLIC RELATIONS

GOAL: Provide public relations support to member libraries to help market regional and library services within the community. 

Objectives: 

1. Review the use of existing media (newsletter, website, discussion lists) as an effective means of disseminating information.
Measure: Existing media evaluated and recommendations made.

 

2. Continue to offer PR services as provided in the Strategic Plan 2007–2010.
Measure: Number of services refined, developed or ended.


VII. REGIONAL COORDINATION/ADMINISTRATION

GOAL: Develop, implement, supervise and maintain Regional support for all of the preceding goals.

Objectives:

1. Work with Executive Board and Council of Members to ensure approval of policies that support Regional goals.
Measure: Policies approved; favorable reaction to policies by membership.
 
2. Continue implementation of the CMRLS Strategic Plan 2007 - 2010.
Measure: Programs developed or modified in response to Plan.
 
3. Work with the contracting reference center to implement extended contract effectively.
Measure: Number of contract changes adopted.

4. Continue development of income through public, corporate, and foundation funding and through BiblioTemps.
Measure: Number of proposals considered, made, and funded; amount of increased revenue available.
 
5. Monitor and evaluate the success of BiblioTemps and implement changes as necessary. Consider hiring staff for expansion if appropriate.
Measure: Evaluation conducted and changes recommended.
 
6. Manage the Regional corporation effectively.
Measure: Required statistical reports submitted on time; successful audit completion; annual POS and Budget as well as Budget revisions completed.
 
7.Use technology effectively in support of all CMRLS goals.
Measure: Number of technologies explored and appropriately incorporated.

8.Represent the automation needs of all member libraries by serving on the MassCat and C/W MARS Executive Committees.
Measure: Service on the appropriate Executive Committees.
  
9. Represent Regional membership on statewide committees.
Measure: Number of meetings attended and number of staff participating.
 
10. Support Regional staff development through conferences, workshops, and continuing education.
Measure: Number of conferences, workshops and continuing education opportunities attended by staff.
 
11.Ensure that Regional staff members are supported by fair and equitable personnel policies and procedures.
Measure: Personnel policies and procedures carried out in accordance with CMRLS Employee guidelines.

 

12. Maintain an adequate, clean, safe and efficient facility to house CMRLS headquarters.
Measure: Administration/supervision of in-house and contractual maintenance services, building repairs and enhancements completed as needed; security system operates effectively.

 

PDF versions of the FY2008 budget: